For executors and families
Bereavement letters builder
Tell us once who died, when, and who you need to write to. The builder fills in a separate letter for each bank, pension provider, insurer, utility and other organisation, and you can preview the first one here for free. The full set downloads as one Word document with the Bereavement Letters and Notifications Pack (£19).
Answer once
The details every letter needs, entered a single time.
Choose who to tell
20 letter types. Add as many organisations as you need.
Check, sign and post
One Word document, a letter per page, with a contact log.
- The person who died
- About you
- Who to write to
- A few details
- Preview and download
Take your time. You can leave anything blank and it will appear in the letters as a prompt in square brackets for you to complete later.
These are letters for you to check, sign and send yourself. WillSafe UK is a self-help service, not a firm of solicitors, and this is not legal advice. Your answers are kept in this browser only. They are sent to our server at the moment you download, used to build the document, and not stored.
Which letters can it write?
| Letter to | Group | Covered by Tell Us Once? |
|---|---|---|
| Bank or building society | Money | No, you tell them yourself |
| NS&I (Premium Bonds and savings) | Money | No, you tell them yourself |
| Credit card, loan or store card provider | Money | No, you tell them yourself |
| Mortgage lender | Home | No, you tell them yourself |
| Landlord, letting agent or housing association | Home | No, you tell them yourself |
| Pension provider (workplace or personal pension) | Pensions and insurance | No, you tell them yourself |
| Life insurance or assurance company | Pensions and insurance | No, you tell them yourself |
| Home, car or other insurance company | Pensions and insurance | No, you tell them yourself |
| Share registrar, stockbroker or investment platform | Money | No, you tell them yourself |
| Gas or electricity supplier | Household bills | No, you tell them yourself |
| Water company | Household bills | No, you tell them yourself |
| Phone, mobile, broadband or TV subscription provider | Household bills | No, you tell them yourself |
| TV Licensing | Household bills | No, you tell them yourself |
| Local council (council tax) | Government | Usually, so you may not need it |
| DVLA (driving licence) | Government | Usually, so you may not need it |
| Employer | Work | No, you tell them yourself |
| Club, membership or subscription | Other | No, you tell them yourself |
| Sending the grant and asking for funds to be released | After the grant | No, you tell them yourself |
| Follow-up when you have had no reply | Follow-up | No, you tell them yourself |
| Any other organisation | Other | No, you tell them yourself |
Tell Us Once is the government service that passes news of a death to HMRC, DWP, the Passport Office, DVLA and the local council. It does not cover banks, insurers, utilities or private pensions. Source: GOV.UK, Tell Us Once (checked 11 November 2026).
Need help? Email richard@willsafe.org.uk. If you are finding things hard, Cruse Bereavement Support offers free help at cruse.org.uk.